ICT Cluster Technician - Staffordshire
Schools within Cluster 1 - Staffordshire
Start Date
REAch2 Payscale SCP 7 (£24,622) - SCP 12 (£26,778)

About the Role

We are seeking to recruit a professional, personable, and conscientious individual as Cluster ICT Support Technician to join our shared service function. This is a unique opportunity to become part of a hard-working, diligent, and fast-paced team who strive for the best and enjoy working together!

The Cluster ICT Support Technician will be responsible for providing IT support to Shared Services and School staff. Based in schools, this role will be on the front line and the face of the IT Services department and required to attend sites within their cluster of schools to install and maintain IT hardware and software, escalating more complex issues where appropriate.

This is a school-based position and travel will be required to school sites therefore flexibility with working hours and a willingness to travel is required.


We are seeking an individual with the following skills and experience:

  • Previous experience working in a customer-facing role
  • Good Knowledge of Network Security
  • Understanding of IT software and hardware
  • Good knowledge of Internet security and data privacy principles
  • Good interpersonal and communication skills
  • Highly organised
  • Strong teamwork skills
  • Respects confidentiality


REAch2 is a national family of primary academies, unswerving in our ambition to raise attainment and achieve excellence for all pupils. We are committed to enabling individual schools to flourish with a high degree of autonomy whilst benefiting from a strong culture of support and collaboration. It’s a real team effort which calls for the best professionals and there’s lots of scope to get involved in team projects and for personal and career development.

Closing Date
Midday, Friday 17 May 2024
Application Contact
Trust Social Media

The Application Form can be downloaded from the Documents section of this advert.

Completed applications forms should be sent to [email protected]

REAch2 Academy Trust have an Equal Opportunities Policy for selection and recruitment. Applicants are requested to complete the Trust’s online Equality & Diversity Monitoring Form separately.

REAch2 is continuously working towards improving the diversity of the Trust, and the experience for our staff from diverse backgrounds. We are clear that the value of greater diversity to the Trust lies in the way we will value difference when we work together towards richer solutions. 

We are keen to hear from all candidates with the appropriate experience who feel they can make a real contribution to the Trust. If you can bring a fresh perspective to the challenges we face whether through your background as someone from an ethnic minority or you live with a disability (visible or not), are open about your faith, religion or belief or about being LGBTQ+, your application will receive a warm welcome. As will applications from all suitable candidates.

REAch2 is committed to safeguarding and promoting the welfare of children and young people and expects all adults working in or with our schools to share this commitment.

Enclosed in our application pack is a copy of our safer recruitment policy, which outlines the steps we take to ensure that we attract the most suitable, high calibre candidates, and to help deter, reject or identify people who might abuse children or are otherwise unsuited to working with them.

We encourage all potential candidates to read this policy carefully in order to fully understand what is expected of you in our recruitment process. All roles will be assessed for the appropriate level of DBS check, which will include a Children’s Barred List check if the role meets the criteria for regulated activity.

  • A wide range of professional development opportunities and the opportunity to work with some of the best educational professionals in the country,
  • A competitive salary,
  • 29 days’ paid holiday (rising to 32 days after 5 years’ service) (pro rata for part-time or term-time only)
  • Reimbursed travel expenses
  • Membership of the Local Government Pension Scheme LGPS,

As part of REAch2 employee benefits we also offer an eye care scheme, access to an Employee Assistance Programme for you and your immediate family and membership of ‘perks at work’ – which includes discounts on holidays, shopping, family days out and much more.